The Workforce Behind Immersive Spaces: Building Resilience in Virtual Reality Safety Operations

Topic : information technology | software platforms

The Workforce Behind Immersive Spaces: Building Resilience in Virtual Reality Safety Operations

An inside look at the realities of moderation work and a framework to strengthen performance

This white paper explores the work and experiences of VR moderators, including the rewards and risks of this nascent job. Through qualitative interviews and behavioral observations with frontline teams, the paper details a science-based framework to help moderators navigate job demands in order to maintain platform and user safety.

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